ASM Painting Group delivers quality residential and commercial painting across Melbourne’s bayside suburbs. With 15+ years of experience, our insured painters use premium low-VOC paints and guarantee lasting results with a 5-year workmanship warranty.

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Terms & Conditions

ASM Painting Terms and Conditions

Last updated: November 2025

Welcome to the official ASM Painting terms and conditions page. These terms apply to all services ASM Painting Group provides in Melbourne. Please read them carefully before engaging our painting services.

By accessing our website or requesting a quote, you agree to these ASM Painting terms and conditions. You also agree to our Privacy Policy. For general guidance on hiring tradespeople, visit Consumer Affairs Victoria.

General Information Under These Terms

ASM Painting Group provides professional residential and commercial painting services across Melbourne and surrounding areas. We service bayside suburbs including Brighton, Sandringham, and Mentone.

By using our website or requesting a quote, you agree to comply with these terms. We follow industry standards set by the Master Painters Association Victoria.

Quotes and Pricing

Our quoting process is transparent and straightforward:

  • All quotes are free and valid for 30 days from issue date
  • Prices are based on information provided at the time of quoting
  • Any significant changes to job scope may require a revised quote
  • All prices include GST unless stated otherwise

Therefore, you always know what to expect before work begins. Additionally, we provide written quotes for your records.

Booking and Payments

Once you accept a quote, here’s how booking and payments work:

  • We may require a deposit before work commences
  • You pay the balance upon completion, unless we agree otherwise in writing
  • You can pay by bank transfer or other approved methods
  • We may apply additional fees or take legal recovery action for unpaid invoices

Clear payment terms protect both parties. We provide receipts for all payments.

Cancellations and Rescheduling

We understand plans change. However, please note these policies:

  • Cancellations must be made at least 48 hours before the scheduled start date
  • Late cancellations may incur a fee to cover preparation or lost time
  • If work is delayed due to weather or unforeseen circumstances, we will reschedule promptly

Therefore, early communication helps us serve you better. Additionally, we always notify you of any changes on our end.

Workmanship Warranty Under ASM Painting Terms

We stand behind our work with a comprehensive warranty:

  • All painting work is covered by a 5-year workmanship warranty
  • Proper maintenance and surface care must be followed
  • The warranty does not cover damage from structural movement, water leaks, mould, or third-party work
  • We use premium materials from trusted brands like Dulux Australia

Consequently, you get peace of mind with every project. Furthermore, warranty claims are handled promptly and fairly.

Site Access and Safety

Your safety and ours matters. Therefore, please ensure:

  • Safe and clear access to the work area
  • Children and pets are kept away from active work areas
  • Any known hazards (asbestos, electrical issues) are disclosed beforehand

Additionally, ASM Painting Group is not responsible for damage caused by hidden defects or unsafe site conditions. However, we take every precaution to protect your property.

Materials and Colours

We use only quality products for lasting results:

  • High-quality paints and materials from trusted Australian brands
  • Colours must be confirmed by the client before painting begins
  • ASM Painting Group is not liable for dissatisfaction with colour selection once approved

Therefore, take time to choose your colours carefully. Additionally, we offer colour consultation to help you decide.

Limitation of Liability

ASM Painting Group is not liable for any indirect, incidental, or consequential damages resulting from our services. Specifically:

  • Our total liability shall not exceed the amount paid for the specific service
  • We are not responsible for pre-existing damage or defects
  • Claims must be reported within 7 days of project completion

However, we always aim to resolve issues fairly and promptly. Furthermore, we hold public liability insurance for your protection.

Website Use

Regarding our website content:

  • All content (text, images, logos) is property of ASM Painting Group
  • Content may not be copied or used without permission
  • We make every effort to ensure accuracy but do not guarantee all information is current

Therefore, please contact us directly for the most up-to-date information.

Changes to These ASM Painting Terms and Conditions

We may update these ASM Painting terms and conditions at any time. The latest version will always be posted on this page. Additionally, continued use of our services signifies acceptance of any changes.

Therefore, we recommend checking this page periodically. Furthermore, significant changes will be communicated to existing customers.

Contact Us About These Terms

Questions about these ASM Painting terms and conditions? Contact us:

ASM Painting Group Melbourne, VIC, Australia

Email: info@asmpainting.com.au

Alternatively, visit our contact page to send us a message. Additionally, learn more about our painting services.